Privacy Policy

Last Updated: [ 14th april 2023 ]

User Centric Creative Technologies is committed to protecting the privacy and security of our customers’ and website visitors’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ucct.co.ke use our IT and digital marketing services, or otherwise interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information about you in various ways, including:

  • Information You Provide: We collect the information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, request a quote, or engage with our services. This information may include your name, email address, phone number, company name, and any other information you choose to provide.
  • Information We Collect Automatically: When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, and information about your use of our website through cookies and other tracking technologies.
  • Information from Third Parties: We may receive information about you from third parties, such as social media platforms, and combine it with the information we collect directly from you.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services
  • To improve, personalize, and expand our website and services
  • To understand and analyze how you use our website and services
  • To communicate with you, including responding to your comments, questions, and requests, and providing customer service and support
  • To send you marketing and promotional materials, newsletters, and other information that may be of interest to you, subject to your preferences
  • To process transactions and manage your orders
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our agreements

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting providers, payment processors, and marketing agencies.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You may also have the right to object to or restrict certain types of processing or to request data portability. To exercise your rights, please contact us using the contact information provided below.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

User Centric Creative Technologies
Ongata Rongai Kenya
engage@ucct.co.ke
+254 771 759 803